CUSTOMER LOYALTY

Turn first-time guests into loyal customers.

Give every visit a reason to continue. T24 connects member context, order history, offers, and customer insight so restaurants can build relationships that last beyond the first order.

Built around customer relationships, not just points
T24 Restaurant
Available now
T24 Rewards
Gold member
35 visits
$1,280 lifetime spend
T24 Rewards
Recent visits
4
visits this month
Next reason to return
Member offer
Automatic points balance · Planned
WHY LOYALTY MATTERS

The goal is not more points. It is more reasons to come back.

Reward every visit

Make each order part of a recognizable relationship, so returning guests feel known and valued.

Increase repeat business

Use customer history and relevant offers to make the next visit easier to choose.

Exclusive member benefits

Connect member experiences with coupons, campaigns, and restaurant-only offers where enabled.

Know your best customers

See loyalty tiers, visit history, spend, and customer context in the same operating picture.

A CLEARER MEMBER EXPERIENCE

A loyalty relationship your team can actually use.

Give owners a simple view of member context and give guests a clear path back to the restaurant. The experience stays practical, consent-aware, and connected to the orders already happening.

Gold member
Recent visits
Member offer
T24 Restaurant
Available now
T24 Rewards
Gold member
35 visits
$1,280 lifetime spend
T24 Rewards
Recent visits
4
visits this month
Next reason to return
Member offer
Automatic points balance · Planned
HOW IT WORKS

From a first order to a familiar next visit.

Loyalty turns customer history into a gentle, useful reason to return without making the restaurant team manage a separate system.

01
Customer joins loyalty
02
Order creates context
03
Member receives a benefit
04
Guest returns more often
05
Restaurant grows
REWARDS THAT FEEL RELEVANT

Keep the reward experience clear and honest.

Use the capabilities available today, then expand the program when automated reward rules are ready. Every planned item is clearly labeled.

Member-only coupon

Available now

Connect a coupon or campaign to a customer segment.

VIP member tier

Available now

Recognize high-value customers with the loyalty tier already shown in CRM.

Birthday reward

Planned feature

Automated birthday benefits are planned for a future release.

Spend $100 → earn reward

Planned feature

Automatic points accrual and redemption are planned, not advertised as live.

CONNECTED CUSTOMER GROWTH

Orders become relationships. Relationships become repeat orders.

Loyalty works best when it is connected to the rest of the restaurant experience, not isolated in a points screen.

Orders
Customers
Loyalty
Coupons
Marketing
Repeat orders
THE BUSINESS VALUE

A steadier path to long-term revenue.

The strongest loyalty programs make the second visit easier to earn and the customer relationship more valuable over time.

More returning guests
Higher customer lifetime value
Stronger repeat-visit rate
More stable revenue
CUSTOMER-FIRST BY DESIGN

Build loyalty with permission and context.

Customer relationships should be useful to the restaurant and respectful to the guest. T24 keeps consent and customer control visible as loyalty grows.

Customer joins by choice
Email and SMS preferences stay separate
Order history remains connected to the customer profile
Offers can be reviewed before they go live
MAKE THE NEXT VISIT EASIER

Build a customer relationship worth returning to.

See how T24 connects restaurant orders, customer context, loyalty foundations, and repeat business.

T24 MarketingT24 RestaurantT24 Restaurant · Customer relationships for independent restaurants